Raja99 Terms & Conditions – Malaysia Casino Platform Guidelines

In this Raja99 Terms & Conditions document, the following words and phrases carry the meanings set out below:

• "Raja99" refers to the online casino and Sports Betting platform accessible via raja99.wine and all associated subdomains.
• "Member" refers to any individual who has registered and holds an active account with Raja99.
• "Account" refers to a member's personal profile created through the Raja99 registration process, containing profile information, account balance, and transaction history.
• "Funds" refers to funds in Malaysian Ringgit (RM) held in your Raja99 account for the purpose of betting and gaming.
• "Bonus" refers to free credits, cash, free spins, or any other incentive granted by Raja99 to members subject to specific conditions.
• "Game" refers to all forms of casino entertainment and betting offered by Raja99, including slots, live casino, poker, baccarat, roulette, cricket, football, and e-sports.
• "Services" refers to the full range of features and functions available on the Raja99 platform, including games, financial transactions, customer support, and promotions.

Raja99 operates under an official licence and is subject to all applicable laws and regulations. This platform is intended solely for adult users in Malaysia who use its services for entertainment purposes within permitted limits.

To register for and use Raja99's services, you must meet all of the following eligibility requirements without exception:

• You are 18 years and above at the time of registration. Raja99 takes its responsibility to prevent underage access seriously and reserves the right to request age verification at any time.
• You are registering as an individual for your own use and not on behalf of another person or business entity.
• The personal information you provide during registration — including your full name, Malaysian phone number, and email address — must be truthful, accurate, and up to date.
• You have never been banned, suspended, or prohibited from using Raja99 or any other online gambling platform.
• Your use of Raja99's services does not violate any local laws or regulations applicable to you.

The Raja99 registration process requires a valid Malaysian phone number. Account verification is completed via an OTP code sent to that number. Raja99 reserves the right to request supporting documents for identity verification (KYC) purposes before approving any fund withdrawals.

Upon successful registration, you become a Raja99 member and your account is your personal property, which cannot be transferred to another party. The following account rules apply and must be observed at all times:

• You are solely responsible for keeping your Raja99 account username and password confidential. Do not share your login credentials with anyone.
• You must notify Raja99 immediately via customer support if you suspect any unauthorised access to your account.
• Raja99 shall not be held liable for any losses arising from unauthorised access resulting from your failure to keep your login credentials confidential.
• All activity that takes place in your account — including any bets, deposits, or withdrawals carried out by a third party using your credentials — is your sole responsibility.
• You must keep your profile information up to date whenever changes occur, particularly your phone number and email address.

Raja99 reserves the right to temporarily suspend or close your account for identity verification purposes or to investigate suspicious activity, without prior notice. In such cases, we will contact you via your registered details to complete the verification process.

Raja99 supports a range of payment methods popular among Malaysian users. All deposits are processed in Malaysian Ringgit (RM) with no currency conversion fees. Accepted deposit methods are as follows:

All successful deposits will be credited to your Raja99 account within seconds. If a deposit has not been credited within 10 minutes, please contact the Raja99 customer support team with proof of your transaction.

Raja99 reserves the right to request additional verification for deposits exceeding a certain amount as part of its anti-money laundering (AML) procedures. This may include requests for a copy of your identification or proof of source of funds. Your cooperation in this matter is appreciated and required in order to meet our legal obligations.

Raja99 is committed to processing member withdrawal requests quickly and without unnecessary complications. The following terms and procedures apply to all withdrawals:

• The minimum withdrawal amount is RM50 per transaction. There is no maximum daily withdrawal limit for fully verified accounts.
• Withdrawals may only be made through the same payment method used for your deposit, or to a Malaysian bank account registered in your name.
• Withdrawal processing times range from 1 to 24 hours depending on the method selected and the time at which the request is submitted.
• Before your first withdrawal is processed, Raja99 reserves the right to request identity verification (KYC), which includes a copy of your Malaysian identification card and proof of payment method.
• Withdrawals will be declined if the funds have not yet met the bonus wagering requirements (where applicable), or if there is an active investigation relating to your account.

Raja99 reserves the right to place a hold on withdrawals pending the completion of an investigation should there be any indication of suspicious activity. In such cases, we will reach out to you via your registered email or phone number for further clarification. Raja99's decision regarding suspended or rejected withdrawals is final, subject to the available appeals process.

Raja99 offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. The following general terms apply to all bonus types at Raja99:

• Wagering requirement: All deposit bonuses and free bonuses are subject to wagering requirements that must be met before any winnings derived from the bonus can be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 30x means you must wager the bonus amount 30 times).
• One bonus per player: Each promotion may only be claimed once per member, per household, or per device. Attempting to claim the same bonus more than once through multiple accounts is a violation of these Terms.
• Bonus validity period: Each bonus has a set validity period. Any unused bonus or unfulfilled wagering requirement within that period will expire automatically.
• Eligible games: Not all games contribute equally toward bonus wagering requirements. Please check the relevant bonus terms page for a list of eligible games and their respective contribution percentages.
• Betting limits while a bonus is active: While a bonus is active, a maximum bet limit may apply. Wagers exceeding this limit may not count toward fulfilling the wagering requirement.

Raja99 reserves the right to modify, withdraw, or discontinue any promotion at any time, with or without prior notice. Raja99's decisions regarding bonus and promotional matters are final. If you have any questions about the conditions of a specific bonus, please contact our customer support team before claiming it.

Raja99 offers over 500 games across a wide range of categories. Each game has its own specific rules, which can be accessed directly within the game interface. The following general terms apply to all games on Raja99:

• All slots, video poker, and other RNG-based games use a Random Number Generator (RNG) system that has been audited and certified by independent international bodies. Every round's outcome is entirely random and cannot be predicted or influenced by any party.
• The Return to Player (RTP) value for each game is clearly displayed in the game information. RTP is a long-term statistical expectation and does not guarantee returns for any individual gaming session.
• Raja99 Live Casino tables — including baccarat, roulette, blackjack, Casino Hold'em, and Dragon Tiger — are operated by professional dealers monitored via multi-camera systems. Live game results are final once declared by the dealer.
• In the event of a technical disruption during gameplay, Raja99 will endeavour to resolve the round based on the last recorded state on our servers. Decisions made in such cases are final and not subject to appeal.
• Any attempt to exploit technical vulnerabilities, software bugs, or weaknesses in game algorithms is strictly prohibited and will result in immediate account closure and forfeiture of any winnings obtained through such means.

Raja99 provides a Sports Betting platform covering football, cricket, badminton, e-sports (Mobile Legends MPL Malaysia, DOTA 2, and more), as well as a wide range of other sports. The following terms apply specifically to the Sports Betting section of Raja99:

• All confirmed bets are final and cannot be cancelled once accepted by the Raja99 system, except in cases where Raja99 decides to void a bet for specific reasons (such as a material change in event circumstances).
• Displayed odds are subject to change and are updated in real time. The odds that apply to your bet are those confirmed by the system at the time your bet is placed, not the odds shown when you first loaded the page.
• If a sporting event is postponed or cancelled, the applicable payout rules depend on how much of the match has been played and the rules of the sport in question. Please refer to the specific Sports Betting terms for each sport for further details.
• Live (in-play) betting is subject to real-time availability. Raja99 reserves the right to suspend live markets at any time for technical or operational reasons without prior notice.
• Raja99 reserves the right to refuse or restrict bets from any individual without providing a reason, particularly where there are indications of unusual activity that could compromise market integrity.

For e-sports, Raja99 offers markets on officially listed tournaments and matches. E-sports betting outcomes are determined based on results declared by the official tournament organizer. Any disputes raised by teams or players regarding match results will not affect the settlement of bets on Raja99.

Raja99 maintains a fair and safe environment for all members. The following conduct is strictly prohibited and will result in immediate action, including account closure and freezing of funds:

• Multiple account ownership: Registering for or using more than one Raja99 account, whether directly or through a third party.
• Collusion: Secretly colluding with other players to gain an unfair advantage in games, particularly in poker and Sports Betting.
• Money laundering: Using Raja99 as a channel to transfer or conceal funds obtained through illegal means.
• Software bug exploitation: Exploiting any technical vulnerabilities, bugs, or errors in the Raja99 system to gain an unfair advantage.
• Use of third-party software: Using bots, automated software, or third-party tools to play or place bets on Raja99 automatically.
• Fraudulent information: Providing false or misleading information during registration or the identity verification process.
• Bonus abuse: Claiming the same bonus multiple times, creating multiple accounts to obtain bonuses, or engaging in "bonus hunting" with the clear intent of exploiting the Raja99 bonus system.

Raja99 employs advanced monitoring technology to detect suspicious activity. If you are suspected of engaging in any of the prohibited conduct described above, Raja99 reserves the right to suspend your account immediately while an investigation is carried out. You will be notified via your registered email within 48 hours regarding the action taken.

Raja99 reserves the right to close, suspend, or place restrictions on any member account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Failure to provide the requested identity verification documentation within the specified timeframe.
• There are indicators of fraudulent activity, money laundering, or other illegal activities.
• Requests from relevant authorities.
• Self-exclusion requests submitted by the member themselves through Raja99's responsible gaming programme.

If your account is closed due to a breach of the Terms, funds held in the account may be withheld until the investigation is concluded. If the investigation finds no violation, any valid remaining balance will be returned to you via the original payment method. Funds obtained through activities that breached these Terms will not be returned.

Members who wish to voluntarily close their account may contact the Raja99 customer support team via live chat or email. Voluntary account closures will be processed within 5 business days, and any remaining valid balance will be returned to you.

Raja99 provides its services on an "as-is" basis. While we make every effort to ensure our platform runs smoothly at all times, there are liability limitations you should be aware of:

• Raja99 shall not be liable for any losses incurred as a result of service disruptions, technical failures, or scheduled or unscheduled system maintenance.
• Raja99 shall not be liable for any losses arising from betting decisions you make. Betting is an inherently risky activity, and you are solely responsible for your own wagering decisions.
• Raja99 shall not be liable for any indirect, incidental, or consequential losses arising from the use of, or inability to use, our services.
• In any event, Raja99's total liability to you shall not exceed the amount of your most recent deposit into your Raja99 account prior to the event giving rise to the claim.

These liability limitation terms do not reduce or exclude any liability that cannot be excluded under applicable Malaysian law, including liability arising from gross negligence or intentional fraud.

Raja99 reserves the right to modify these Terms & Conditions at any time in response to business requirements, legal obligations, or changes in industry practices. The following procedure applies whenever such changes are made:

• Material changes to these Terms will be communicated to members via email or in-account notification at least 7 days before the changes take effect.
• Minor changes that do not materially affect member rights may be implemented without prior notice, with the updated date reflected at the top of this document.
• Your continued use of the Raja99 platform after the effective date of any changes to these Terms constitutes your acceptance of the updated Terms.
• If you do not agree with the changes in an updated version of these Terms, you have the right to close your account and withdraw any valid remaining balance before the changes take effect.

The date these Terms were last updated is 1 January 2026. You are encouraged to review this page regularly to stay up to date with the latest terms governing your use of the Raja99 platform.

For any enquiries regarding these Terms & Conditions, please contact the Raja99 customer support team via live chat on the platform or by email at support@raja99.wine. We are available to assist you in Bahasa Melayu, 24 hours a day, 7 days a week.

These Terms & Conditions are governed by the laws of Malaysia, and any disputes arising shall be resolved under the jurisdiction of Malaysian courts.